Important changes to our routine and non-urgent blood test appointments.

There is a national shortage of blood bottles within the UK until further notice. This means all UK GP practices are affected by the current shortage and we are taking urgent steps alongside our hospitals to prioritise their use. This means currently we are taking appointments for URGENT blood tests only.
We have been given national guidance on how to manage this shortage and this will take effect from Tuesday the 24/8/2021. As a result we will be cancelling or delaying any ROUTINE or NON-URGENT blood tests and only booking in URGENT blood tests. If you already have a routine or non-urgent blood test booked in, the admin staff will be in touch shortly to cancel your appointment. This will be done via phone or by text message.
Please be assured we will reschedule your appointment once the situation has improved and in-line with government guidance.
Please do not call us or contact us with regards to booking in any ROUTINE or NON-URGENT blood tests. Our clinicians will continue to evaluate your medical need for these tests and will allocate you an URGENT blood appointment if needed. Currently we are experiencing exceptional levels of demand on our service and appreciate your support through these challenging times.
These changes are likely to be in place for at least 4 weeks. We will continue to update you via our website and Facebook page as to any changes to our national situation. We fully understand the frustration this is likely to cause and apologise for any inconvenience.

CategoryNews

New Park Surgery: 01443 220320    Gwaunmiskin Road Surgery: 01443 219810

Important Announcements

COVID Vaccinations

DO NOT CONTACT THE SURGERY TO ENQUIRE ABOUT CORONAVIRUS VACCINATION.

OUR TELEPHONE LINES ARE FOR URGENT CLINICAL CONTACT. YOU WILL BE CONTACTED IN PATIENT DESIGNATED GROUPS AND INVITED TO THE SURGERY.

Coronavirus (COVID-19) Updates

Services at the surgery have been changed due to the Coronavirus outbreak. A doctor will triage all telephone calls coming to the surgery. For the time being, no face to face appointments will be available unless the doctor has spoken to you first.

We have a doctor led e-consultation service on our website, with a response within 24 hours. Please use this for all medication requests, sick notes and any other queries. 

If you cannot use the e-consult service on www.talbotgreengrouppractice.co.uk, please ring the  surgery for advice. Be aware that we are dealing with a very high volume of calls.

Government advice: those with fever, new persistent cough or breathlessness  should isolate and stay at home for 7 days. DO NOT COME TO THE SURGERY. Call 111 if you feel worse. Household contacts should also isolate for 14 days. 

Coronavirus latest advice is available on : https://111.nhs.uk/service/COVID-19/  

Public Health Wales: https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

Please request and collect your prescriptions directly through your pharmacist or use My Health Online on our website. 

Thank you for your patience at this difficult time.