Question 1

Alcohol Misuse Enhanced Service

Accepted Answer

A few of our doctors have subspecialised to provide the alcohol misuse enhanced service. If you or someone you know feel you have an issue with alcohol misuse, please book an appointment to discuss it with one of your doctors today.

Question 2

Anticoagulation (DOACs and Warfarin)

Accepted Answer

We have a fully qualified pharmacist on site who initiates and monitors our patients warfarin and Direct Oral Anticoagulant (DOACs).
 
For any queries please contact the surgery and ask to speak to our prescribing team. If you have any issues with your blood thinners you can book an appointment with our pharmacist. If you are experiencing any severe bleeding please dial 999 for advice.

Question 3

Asthma

Accepted Answer

Our clinical team are available to diagnose and help manage those with asthma symptoms. We perform annual checks for those with asthma and refer on to secondary care services when required. We would recommend if you have any questions or are using more than 4 reliever inhalers in a year, to book an appointment with our practice nurse. Otherwise we will let you know when your annual review is due.

Question 4

Baby Clinic

Accepted Answer

We hold our baby clinics every Tuesday afternoon in our Newpark Surgery practice. The clinic is led by our experienced nursing staff and a GP who is our clinic lead for peadiatrics in the surgery. If you have any questions please ask to speak to our clinical team for further details. 
 
All childhood immunisations are undertaken during the clinic. For a full list of the vaccinations and when they are given please click here.(https://www.gov.uk/government/publications/routine-childhood-immunisation-schedule)

Question 5

Blood tests

Accepted Answer

We perform blood tests at our surgery. These appointments are only available before midday every day in both surgeries. The samples are only collected at midday and so we do not offer any afternoon appointments.
 
To book an appointment please contact our surgery for an alloted date and time.

Question 6

Cervical Smears

Accepted Answer

You will be invited for a cervical smear every 3-5 years if you are aged 25 to 64. If you are eligible you will be sent a letter from Cervical Screening Wales. Please contact the reception to book for a cervical smear with one of our specialist nurses. All smears will be undertaken in Newpark Surgery. 
 
If you have not recieved a letter please contact cervical screening wales for further guidance.

Question 7

Chronic Disease Management

Accepted Answer

Those with specific chronic diseases will require an annual review of their conditions. You will be asked to book bloods and observations with a member of our clinic team before the review. We will then discuss your bloods and medications at the review ensuring your condition is well managed and you are on the appropriate treatment.

Question 8

Contraception (Coils/Implants/Tablets)

Accepted Answer

Please contact us for any advice on contraception. Our clinical team is well versed in dealing with all forms of contraception and are able to offer all forms of contraception. We will also carry our regular reviews of your contraception, so if you recieve a notification from us then please get in touch with a member of our clinical team to discuss further.

Question 9

Diabetes Service

Accepted Answer

We have a nurse led diabetic clinic at the practice. If you would like to discuss your diabetes, or are due an annual review, please call us to book an appointment with one of our nurses.

Question 10

DVLA/Taxi/HGV Medicals

Accepted Answer

We can complete DVLA/Taxi/HGV medicals. Please call reception to book these in. This is considered a non NHS activity, and fees may apply

Question 11

ECGs

Accepted Answer

We offer ECG monitoring at both of our practices. Please contact a member of our clinical team to discuss further.

Question 12

Family Planning

Accepted Answer

Our clinical teams are able to help with any family planning questions, including contraception and difficulties in concieving. Please contact us to discuss any questions you may have.

Question 13

Fostering and Adoption Medicals

Accepted Answer

We can complete fostering and adoption medicals at the practice. Please call us to arrange this.

Question 14

Home Visits

Accepted Answer

We offer home visits for those who are house bound. If you feel you require a home visit, please contact the surgery and ask for a telephone consultation with a doctor.

Question 15

Homeless Enhanced Service

Accepted Answer

We have tailored our services to provide additional support for those who are homeless. If you are homeless and would like support, please  book an appointment with one of our doctors.

Question 16

Insurance Forms

Accepted Answer

If you require any information from us for completion of an insurance form please get in touch with us. This is non-NHS work and so fees will be applied. Please click here for a full list of our non-NHS work and associated fees.

Question 17

Joint Injections

Accepted Answer

If you have osteoarthritis and would like a steroid injection to help with the pain, please contact our reception to book in with one of our doctors.

Question 18

Minor Surgery

Accepted Answer

We offer minor surgery for those with lesions that need to be removed for clinical purposes. Please send us an image of your lesion via our e-consult system and send it to Dr. Parfitt or Dr. Adams to discuss this further. Click her to submit your image.

Question 19

Physiotherapy

Accepted Answer

For those with muscular or skeletal pain, we offer a referral link for a direct review by a physiotherapist. If this is a chronic pain and you are able to manage it with painkillers the please choose this. If the pain is sudden amd severe please soeak to a doctoir.

Question 20

Private Examinations for Employers

Accepted Answer

We offer private examinations for employers. Please contact our reception team today to find out more about this service.

Question 21

Private Letters

Accepted Answer

We are able to provide private letters from one of our doctors if you have been asked for one. This is non-NHS work and as such there will be a fee for this. Please see our list of private fees for further information.

Question 22

Private Medicals

Accepted Answer

If you have been asked for a private medical then we are happy to provide one for you. This is non-NHS work and as such there will be a fee associated with it. Click here for more information.

These medicals are completed by Dr Mathew Rogers. The list of medicals he can complete include:
Adoption Medicals
Fostering Medicals
Camp America Medicals
Capacity Assessments
Child Minder OFSTED
HGV Medicals
DVLA Medicals
Bus/minibus Medicals
Taxi Medicals

Question 23

Private Referrals

Accepted Answer

If you require a referral to a private consultant or service then we are happy to do this for you. Please contact us for more information.

Question 24

Respiratory Clinic (COPD/Asthma)

Accepted Answer

We have specialist clinics run by our nurses for those with COPD/Asthma. If you have these conditions and have worsening symptoms, or are due for your review,  please book an appointment with one of our nurses.

Question 25

Shared Care Prescribing

Accepted Answer

Some medications are very specialised and require intensive monitoring. For this reason we have developed a shared care system with secondary care to ensure the medications are prescribed in a safe manner. The current medications we have on our shared care system include:

Question 26

Sick Notes

Accepted Answer

The first seven days off work due to any period of illness requires the employee to complete a self-certificate (SC2 form) which can be completed online and printed, or from your employer’s human resources department.
Beyond seven days, a medical certificate may be given at the GP’s discretion and is a legal document stating that the patient is not fit for ANY work. An appointment with the GP is required for a first/new medical certificate. “Fit notes” allow the patient to request various flexible options from their employer; a phased return to work, altered hours, amended duties or workplace adaptations.
Continuation medical certificates can usually be requested via a telephone consultation with the GP. You may still require a face-to-face GP appointment at the doctor’s discretion. Doctors are able to backdate medical certificates by a few days so we do not consider sick notes to be urgent queries.

Question 27

Steroid Injections

Accepted Answer

If physiotherapy and painkillers have not helped to eleviate your pain, we can offer steroid injections at our surgery for specific conditions. Please get in touch with us to discuss this further if required.

Question 28

Test Results

Accepted Answer

Blood test results are usually back within 5 working days, although they can sometimes take longer depending on which laboratory the test is sent to. X-ray results can take up to 14 days and CT / MRI scans can take even longer. Please do not ask us for results of any tests organised by hospital consultants. It is their responsibility to communicate the results to you so please contact them directly.

Question 29

Transgender Medicine Enhanced Service

Accepted Answer

A few of our doctors have subspecialised to provide the transgender medicine enhanced service. If you would like to discuss this in more detail with us, please book an appointment with one of our doctors.

Question 30

Vaccinations holiday/flu/shingles/pneumonia

Accepted Answer

We offer a variety of vaccinations at our practice. 
 
The following people are eligible to receive the flu vaccine free:
All children aged two to ten on 31stAug 2019 this is an intranasal vaccine and is usually given at school)
Pregnant women
Those aged 65 years or over
Those in long-term residential care homes
Carers of those patients at risk of flu
Close contacts of immunocompromised individuals
Those aged 6 months to 65 years who are at high risk:
People with Respiratory (lung) diseases, including asthma and COPD
People who have heart disease, kidney disease or liver disease
People who have neurological (brain or nerve) conditions including learning disability and multiple sclerosis
People with diabetes
People with severely weakened immune system (immunosuppression), those who have had their spleen removed, or those with sickle cell anaemia or coeliac disease
People who are obese (BMI of 40 and above)
Babies under 6 months old are too young to receive a flu vaccine. This is because they have maternal antibodies passed on from their mother which prevent the vaccine from working so well. Flu vaccination is offered to all pregnant women in the UK.  As well as protecting pregnant women themselves, this also helps to protect their newborn babies from flu.
We usually run “drop-in” clinics at Ivor Street Surgery with the dates advertised on social media and at the Practice.
Pneumonia vaccinations are available to all adults over 65 and those aged under 65 who are at high risk:
People who have had their spleen removed
People with chronic respiratory, heart, kidney, or liver disease
People with diabetes
People who are immunosuppressed due to a medical condition or treatment (e.g. chemotherapy for cancer or disease-modifying drugs for certain types of arthritis)
People with cochlear implants
People with cerebrospinal fluid leaks (including leakage following trauma or major skull surgery).
Shingles vaccinations are available to all patients aged between 70 and 79.
 
HOLIDAY
 
Our nurses provide a full assessment and treatment service for travel vaccinations, including protection against malaria. Please book a routine appointment to discuss your requirements as early as possible as sometimes a course of vaccines is required.  Please note that certain treatments are only available on private prescription and therefore are subject to a fee. Please note that we are not an accredited Yellow Fever centre.

Question 31

Veterans

Accepted Answer

Please let us know if your injury or medical condition is related to your military service. This will help us prioritise your referral.

Question 32

Wound Care

Accepted Answer

Our nurses offer wound care services such as removal of sutures and dressing changes. These are available by prior appointment.

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