Practice Updates

‘📞 Changes to our phone system – from 27 April Following patient feedback, we will be introducing new telephone options from Monday 27 April. These changes are designed to help reduce the 8:30am phone rush and make it easier for patients to reach the right service at the right time. When you call, please listen carefully to the options before selecting. Thank you for your patience as we make these improvements.’ The changes will look like the following – When you call from n

Patient activity in March 2026 Please find our practice activity for throughout March 2026. We'll be publishing this information regularly, to provide accurate updates on all of the work we are currently undertaking at the practice. Number of calls answered in 2 minutes, relates to how quickly we answer the phone once you are position number 1 in the que. As you can see we answer 95% of calls within 2 minutes. #talbotgreen #doctors

Accessing healthcare quickly and efficiently can be a challenge, especially when urgent advice is needed outside of regular GP hours. The NHS 111 service in Wales offers a vital solution by providing a free, easy-to-use helpline that connects people to the right care at the right time. This post explores how NHS 111 works, its benefits, and the role it plays in improving healthcare access across Wales. NHS 111 call centre in Wales helping patients with urgent health advice Wh

Vaccines protect us from serious diseases throughout life. Knowing which vaccines you need and when to get them helps keep you and your family healthy. This guide explains the routine immunizations recommended at different ages in Wales and how you can check your vaccine needs and book appointments easily. Vaccines for Babies and Young Children The first years of life are critical for building immunity. Babies receive several vaccines to protect against diseases like whooping